Mahindra Limited Hiring 2022 : Mahindra & Mahindra Limited Has Invited to Application For The Post Of Customer Care Manager Vacancy In West Bengal Siliguri, The Online Application Ongoing Now, Interested Candidate Before Appling Must Have Read The Eligibility Criteria For The Post,
Notification | Mahindra Limited Hiring 2022 In West Bengal |
Origination | Mahindra & Mahindra Limited |
Name Of The Post | Customer Care Manager |
Number Of Vacancy | Not Disclose |
Notification Date | See The Notice |
Application Open | See The Notice |
Application Fees | See The Notice |
Pay Scale | See The Notice |
Official Website | https://jobs.mahindracareers.com/ |
Post Category | Full Time |
Similar Jobs | www.karmasangsthan.live |
Mahindra Limited Customer Care Manager Post Responsibility :
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data
Required Education Qualification :-
Candidate Must Have a Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical Degree, General Experience 5 years and above.