Infosys Haring Drive 2023: The Infosys BPM LTD has invite to participate for the haring of Process Specialist Role. This is a Walk-in-Drive for fresher and experience graduates candidate from any field. who are looking to start their career in the IT industry. Infosys is a global leader in digital services and consulting origination, In this article we going to provide all the information you need to know. before applying Infosys Fresher Hiring drive 2023, including the job role, eligibility criteria, and how to apply.
About Process Specialist Position
Customer Interaction: o Resolves individual cases that need re-work to ensure high C-Sat / NPS score from the end user Knowledge Management: o Shares experiences in order to facilitate capture of tacit knowledge Process Reengineering: o Delivers on the new process / approach to meet client / internal goals.
Overview Of Infosys BPM Career Updates 2023
| Recruitment Organization | Infosys LTD |
| Online Application Start | On-Going |
| Official Website | https://career.infosys.com/ |
| Selection Mode | Infosys Walk-in-Drive |
| Salary Package | Not disclose |
| Job Location | India |
| Job Type | Full Time |
Eligibility Criteria for Process Specialist Role
To be eligible for Infosys Walk-in-Drive 2023, you must meet the following criteria:
Educational Qualifications And Experience
- Candidate must have a Bachelor degree in any discipline from a recognized university.
Infosys Process Specialist Position Role And Responsibility
- Effectively executes calls of the clients customers, resolves query/issue as per deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target maximization in order to meet quality standards.
- Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters.
- Ensures appropriate documentation of the upshot from the last transaction on the clients’ account as per the prescribed format in order to meet quality standards.
Selection Process
The selection process for Infosys Fresher Off Campus Hiring 2023 will consist of the following Steps:
- Technical Interview
- HR Interview
How to Apply
interested candidates can Apply Online Earlier as possible at The Official Website of Infosys (Infosys Careers page) Infosys upcoming vacancies and Service Desk salary and Benefit Details are given in the Infosys official career page career page.
