INDIGO Fresher Hiring 2022 for Customer Service/ Ramp/ Security / Cargo Fresher Hiring in 2022

IndiGo Fresher Hiring 2022 : the goindigo has recently publish latest notification for the engagement of fresher candidate Customer Service/ Ramp/ Security / Cargo and other various post in 2022.

  • Position – Officer – Customer Service/ Ramp/ Security & Cargo
  • Job Location – Delhi
  • Date of Interview – 14th Sept, 2022
  • Registration Time – 8:00 AM to 9:00 AM (No candidates will be allowed after 9:00 AM for interview)
  • Interview Time – 10:00 AM to 7:00 PM
  • Interview Venue – Fortune Select Global, Global Arcade, M.G. Road, Gurgaon – 122 002, Haryana

Mandatory Documents required during interview. (Both Original & Photocopy)

  • 1.      CV
  • 2.      PAN Card
  • 3.      Aadhaar Card ( with Address)
  • 4.      Passport ( with Address)
  • 5.      Educational Documents – 10th, 12th, Graduation Mark Sheet, Certificate, and all further qualification.
  • 6.      Experience Letter and Salary Details ( in case of experienced candidates)

Eligibility Criteria:

1.   Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo. Result awaited and exam-pending candidates are not eligible.

2.   If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.

3.   Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.

4.   Airport Operations Experience Preferred.

5.   No Visible Tattoo marks/ body art

6.   Interviewed Candidates can reapply after 6 months

Requirement:

A.  Mandatory Requirements:

a)   For Customer Service – Good Communication, Pleasing Personality

b)   For Security – Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

c)   For Ramp – Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

d) For Cargo – efficient handling of outbound (domestic / international cargo) from the station and handling of inbound cargo arriving at the station.

B.  Preferable Requirement:

a)   For Customer Service – Well versed in Customer Dealing

b)   For Security – BASIC AVSEC, Screener, NCC Background

c)   For Ramp – Load & Trim License, 12th Science Background

Job Description –

Security –

Screeners & Basic Avsec certification preferred

Primary Responsibility:

You will be responsible for implementation of security policy and procedures laid down by the Company. 

Customer Service –

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

  • Making reservations across the counter
  • Selling of tickets.
  • Remitting cash to the concerned department.
  • Answering customer queries over the telephone.

Departures

  • Attend the pre – flight and post flight briefings.
  • Setting up of check in counters.
  • Screening of checked in baggage.
  • Maintain high quality of Check in procedures.
  • To assist customers with special requests.

Arrivals

  • To assist customers with special requests.
  • To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
  • Co-ordination with the baggage vendor for the damaged bags.
  • Follow up with the en-route stations regarding lost baggage.

Post flight departure 

  • Filing of all necessary flight papers
  • Any other responsibility assigned by the management from time to time

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