HDFC Bank West Bengal Jobs Opening 2023 | For Customer Care Executive Role|Kolkata, Midnapor, 24 Prgna, Hooghly, Siliguri Locations

HDFC Bank West Bengal Jobs 2023: The HDFC Bank, one of India’s leading private sector banks, HDFC Official Career page has recently published new job openings for the customer care executives role, in various locations across the West Bengal State. If you looking for career opportunities in banking sectors, than you are the right job post. in this article we going to provide details information about HDFC Job opening in West Bengal Kolkata, Midnapor, 24 Prgna, Hoogly, Siliguri Locations, Also post wise vacancies, eligibility criteria, and responsibilities, details for customer care executive jobs role.

Overview of Customer Care Executive Jobs in HDFC Bank

The customer care executive Role in HDFC Bank are a part of the frontline operations in bank customers various Inquiries, such as phone banking, email support, chat support, and social media. The job role involved in customer service and understanding customer queries, complaints, and feedback, and resolving a satisfactory manner. Interested candidate before applying must have ensure the eligibility criteria. the details are mention below.

Job SummaryDetails
OrganizationHDFC Bank Limited
Online Application StartOn Going
Official Websitehttps://www.hdfcbank.com/
Selection ModeInterview
Salary Package15,000 to Rs. 20,000 per month ( Approx.)
Job LocationWest Bengal, India.
Job TypeFull Time

Locations of Job Openings in West Bengal

HDFC Bank has announced job openings for customer care executives role in the following locations across West Bengal:

  • Kolkata
  • Midnapore
  • 24 Parganas
  • Hooghly
  • Siliguri

Eligibility Criteria for Customer Care Executive Jobs in HDFC Bank

To be eligible for the customer care executive jobs role in HDFC Bank, Candidates must fulfill the following criteria:

Educational Qualifications

  • Candidate must have completed 10+2 or equivalent from a recognized board.
  • Graduates or postgraduates in any discipline can also eligible for the role.

Age Limit

  • The Applicant age must be between 18 to 30 years of age.

Skills and Competencies

  • Excellent communication skills, both verbal and written, in English.
  • Good listening and comprehension skills.
  • Retail FX transactions processing.
  • Vault Custodian Ensure highest level of customer service.
  • ATM custodian.

Selection Process for Customer Care Executive Jobs in HDFC Bank

  1. Screening of applications:
  2. Interview:
  3. Final selection: Document Verifications

Job Roles and Responsibilities of Customer Care Executives in HDFC Bank

  • Maintenance of records/ register for host entry GL209 posting.
  • Maintenance of Voucher Movement Register Coordinate for binding of records/ sending the same to the vendor on regular intervals.
  • Lobby Management Queue handling Proper housekeeping, upkeep, etc.
  • quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) 
  • Generate leads for Banks product

Salary and Benefits for Customer Care Executives in HDFC Bank

The starting salary for customer care executives is around Rs. 15,000 to Rs. 20,000 per month, depending on the location and experience.

How to Apply

To apply for the customer care executives role in 2023, Interested and eligible candidates required to apply online through the official website (https://hdfcbankcareers.hirealchemy.com/)

Job LocationOnline Application
KolkataGet The Details
MidnaporeGet The Details
24 ParganasGet The Details
HooghlyGet The Details
SiliguriGet The Details

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